How the process works
When you buy an expensive new product, such as a fridge, a washing machine or a computer, there's always the worry that it will stop working, is not fit for purpose or that you'll have to replace or repair it.
The same applies when it comes to hardware. Many installers have experienced remedials of hardware due to corrosion and product failure. This is time consuming, costly and inconvenient for all parties concerned.
As a ground-breaking industry first we are pleased to announce the launch of an online warranty registration scheme direct to the manufacturers.
On completion of the installation you will have the option (subject to terms & conditions of sale) to be given a completed warranty card. For the extended warranty to be registered this card must be completed in full by the installation company. The unique "manufacturers order number" is the traceability for the future extended warranty. The homeowner can validate the warranty online within 30 days of the purchase following the links at the bottom of the warranty card.
Once completed online this triggers the extended warranty with that specific supplier as you would see with any white goods or TV purchase.
This in no way affects the standard warranty offered at the point of sale by the windows manufacturer, however this does allow the homeowner the comfort of a long term back up direct from a select group of international hardware manufacturers. (All standard warranty, terms and conditions together with following the maintenance guidelines apply. Following the initial 12 months the extended warranty covers parts only).